What Information We Collect and Why
When you create an account, we collect your name, email address, date of birth, and state of residence — details we need to verify your identity and confirm you're in an eligible state under local law. If you fund your account through PayPal or Venmo, those
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transactions pass through each provider's own payment flow; we receive a transaction reference, not your full payment credentials. Play+ prepaid card activity is logged at the account-wallet level so your balance reflects every deposit and withdrawal accurately. We also capture device identifiers and session data each
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time you log in from a phone or browser. That data lets us flag unusual sign-in patterns and keep your account secure. We do not sell your personal information to third-party advertisers. Retention periods depend on applicable state and federal requirements; we hold identity-verification records for
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as long as required by the jurisdiction where your account is active. You can request a copy of everything we hold on your account by reaching support through live chat.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.